Delivery & Returns

Delivery Charges – (UK Mainland – excluding Highlands & Islands): Please refer to your carriage paid terms. Orders below this value will be charged at £10 + VAT and dispatched via a standard two day service. Urgently required items are charged at £12 + VAT up to 20 kilos and can be dispatched on a Next Day service subject to stock availability and ordered before 14.00 hours. A guaranteed next day service before 10.30 am and 12 noon are also available – please contact us for more information. 

For orders outside of Mainland UK (excluding the Highlands and Islands) please contact us on +44 114 2721429 or email sales@franklin-tools.co.uk.

Delivery Dates given are to be regarded as best estimates only. No liability can be accepted for any loss, direct or indirect or consequential, arising from any delay.

Return of Goods. Goods supplied in accordance with customer orders will only be credited if returned carriage paid and in a saleable condition within 14 days. Credit will be based on the original invoice value, less an allowance for any missing parts, less a minimum handling charge of 10%. Credit will not be allowed against any unauthorised returns or for any obsolete or discontinued goods.